In my role as healthcare business manager, I see that we clearly differentiate ourselves from competitors because of our experience in the field of flex-rigids, which are flexible electronic boards that are often essential for cutting-edge medical applications. This expertise is the result of long and intensive relationships with our customers and is also a good example of our System Innovator philosophy: We know what is going on in the sector and what impact that has on our customers.
Because we know our customers’ products so well, we can provide service back-up for the entire system life cycle. Life cycle management means that we contribute our expertise to help customers keep their products, such as an MRI system, operational for as long as possible. If a component threatens to become obsolete, we form an end-of-life inventory and work with the customer to look for solutions that assure continued production and repair capabilities.